In this role-playing exercise, students assume one of three characters, all of whom work for Footprint Inc., a Silicon Valley firm that created a smart-grid energy management tool. The firm's GreenGauge product allows consumers to monitor and control their electricity usage. Leslie DeVito is Footprint's manager of software development; Lee King is project manager; and Pat Moran is project liaison to Falling Water Networks, the company providing the infrastructure. Through these characters, students grapple with leadership and conflict resolution issues as Footprint gets ready to launch GreenGauge for a major client.

Case id: 100401
Supplemental Materials: Teaching Slides