Spring 2008 EMBA Course

B7801-001: Operations Management


Instructor: Linda Green

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This course provides a fundamental understanding of manufacturing and service operations and their role in the organization. Surveys a wide range of operations topics, including process flow analysis, inventory management, capacity planning, facilities location, total quality management, human resource management, technology management, and manufacturing and service strategy. The course deals with these topics from a managerial, applications-oriented perspective. Special emphasis is placed on the international dimensions of operations. The course is integrative in nature, emphasizing the fit and relationship of operations with other functions of the firm.

Linda Green

Armand G. Erpf Professor of the Modern CorporationProfessor Green earned her doctorate in Operations Research from Yale University. Her research, which has focused on the development and application of mathematical models of service systems, has resulted in dozens of publications in the premier technical journals such as Operations Research and Management Science as well as prominent healthcare journals such as Health Services Research, Inquiry and Academic Emergency...

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