Fall 2009 MBA Course

B9877-001: Operations Consulting (Master Class)

M - Full Term, 05:45PM to 09:00PM

Location: WJW 416

Instructor: Peter Kolesar; Robert Phillips

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Prerequisites: To review course pre/co-reqs, brief description, Master Class Code of Conduct and syllabus, please download the syllabus above.

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Peter Kolesar

Professor EmeritusProfessor Kolesar studies quality management and statistical quality control as well as applications of operations research and statistics, particularly in relation to the management of production and service systems. His recent research includes building models for the analysis and design of service systems with random cyclic customer demand patterns, accelerating the implementation and effectiveness of total quality management systems and optimizing credit-screening procedures. He was...

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Robert Phillips


Robert Phillips is Professor of Professional Practice in the Decision, Risk and Operations Division. He is also Director of the Center for Pricing and Revenue Management at Columbia University. His research and teaching interests are in the broad area of predictive analytics and the use of quantitative methods to help businesses make more effective decisions. His recent research has focused on the ways in...

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