Spring 2014 MBA Course

B6102-004: Operations Management

MW - A Term, 02:15PM to 03:45PM

Location: URI 303

Instructor: Carri Chan

Prerequisite(s): B6100


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Provides a fundamental understanding of manufacturing and service operations and their role in the organization. Surveys a wide range of operations topics, including process flow analysis, supply chain management, capacity planning, facilities location, and total quality management. Deals with these topics through a managerial, applications-oriented perspective. The course is integrative in nature, emphasizing the fit and relationship of operations with other functions of the firm.



Carri Chan

Assistant ProfessorProfessor Chan teaches the core MBA class, Decision Models. Her primary research interests are in modeling complex stochastic systems, dynamic optimization, scheduling and queueuing with applications in information technology systems and health-care operations management. Her recent work has focused on the development of effective admission and discharge strategies to improve patient flow in hospital intensive care units.

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