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Deming Center Leadership


Nelson M. Fraiman is a professor of professional practice in the Decision, Risk, and Operations Division at Columbia Business School. He is also the faculty director of Entrepreneurship and Competitiveness in Latin America (ECLA), a program for Latin American entrepreneurs who aim to be successful across borders. His current research centers on entrepreneurship and operational excellence. Fraiman joined the faculty in 1995 after a 17-year career at International Paper Company, where his most recent position was chief technology officer. He teaches operations management and strategy and has conducted executive education programs in Argentina, Chile, Colombia, Holland, Israel, Mexico, South Korea, the United States, and Uruguay. Fraiman holds a BS in industrial engineering, an MS, MBA, and PhD from Columbia University.

Research Director

Costis Maglares Costis Maglaras is a Professor at the Graduate School of Business at Columbia University in the division of Decision, Risk & Operations. His research focuses on quantitative pricing and revenue management, the economics, design, and operations of service systems, and financial engineering.

Professor Maglaras serves as the chair of INFORMS’ Revenue Management and Pricing Section for 2008-2009. He teaches and serves as faculty director for the executive education course on Risk Management offered by Columbia Business School. He holds editorial positions in many of the flagship journals in operations research and management science.

Chairman of the Advisory Board

Robert M. Amen is currently an executive in residence at Columbia Business School. Formerly he was the CEO and chairman of the board of International Flavors and Fragances (2006-09). In 2006, Amen retired as president, chief operating officer, and director of International Paper after spending 26 years within the firm. He started his career with Gulf & Western before joining Schlumberger, which launched Rob on a career in international business.

A graduate of Columbia Business School and of Boston College, where he studied economics, Amen serves on the board of the UK infrastructure company Balfour Beatty, and is also a member of the board of the Inner-City Scholarship Fund. He is a Knight of Malta and is involved in community service initiatives in New York.

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Deming Cup 2015


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