Deming Center Leadership


Nelson M. Fraiman is a Professor of Professional Practice in the Decision, Risk, and Operations Division at Columbia Business School. He is also the faculty director of Entrepreneurship and Competitiveness in Latin America (ECLA), a program for Latin American entrepreneurs who aim to be successful across borders. His current research centers on entrepreneurship and operational excellence.

Fraiman joined the faculty in 1995 after a 17-year career at International Paper Company, where his most recent position was chief technology officer. He teaches operations management and strategy and has conducted executive education programs in Argentina, Chile, Colombia, Holland, Israel, Mexico, South Korea, the United States, and Uruguay. Fraiman holds a BS in industrial engineering, an MS, MBA, and PhD from Columbia University.

Research Director

Costis Maglaras is a Professor at the Graduate School of Business at Columbia University in the division of Decision, Risk & Operations. His research focuses on quantitative pricing and revenue management, the economics, design, and operations of service systems, and financial engineering.

Professor Maglaras serves as the chair of INFORMS’ Revenue Management and Pricing Section for 2008-2009. He teaches and serves as faculty director for the executive education course on Risk Management offered by Columbia Business School. He holds editorial positions in many of the flagship journals in operations research and management science.

Chairman of the Advisory Board

David Niles is President of G100 Companies, a professional services holding company, and SSA & Company, a professional management consulting firm.  David has extensive experience in building businesses, as a strategic advisor, private equity investor, and operating executive.  Previous to SSA, David was a Partner at Castling Group, a management consulting firm and private equity fund with offices in New York, San Francisco and Los Angeles.  Prior to Castling, David was a member of Booz, Allen and Hamilton's Media and Entertainment Practice, where he worked on numerous strategic and growth-related initiatives.

David holds a MBA, with distinction, from Columbia Business School and a BA from the University of Virginia He currently sits on the board of Leading Edge Aviation, a portfolio company of Vance Street Capital, and is an investor in private companies and venture capital funds.  He is also a member of the Gotham Chapter of YPO.