Customer-Centric Strategies for Profitable Growth

To Be Announced  

Customer-Centric Strategies for Profitable Growth will show you best practices in this field, which you can apply in your own organization.

Customer Centric Strategies for Profitable Growth

Transitioning from product centricity to customer centricity requires more than just rewriting a vision statement. Getting it right requires you to focus on developing strong relationships with the right customers instead of purely developing and marketing the right products.

During Customer-Centric Strategies, executives participate in interactive discussions and lectures, and use case studies to learn practical tools that identify and improve customer relationships for sustained value. The three-day program allows participants to tackle topics such as investing in relationships, segmenting customers based on profitability, customer-centric business metrics, and designing effective loyalty programs.

For a complete program schedule download the agenda.

Please Contact Us

Please contact our Learning Solutions Specialists at 212-854-3395 for a personal conversation to learn more.