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Capabilities with people—whether reading a client's concern or settling an internal conflict—influence results and determine success.
Over three days, Negotiation Strategies teaches you how to get the most out of negotiations by creating a winning proposition for both sides. You also explore methods for successful conflict resolution and understand the impact of cultural differences in the negotiation process.
"Most people are surprised at how much they need these skills on a day-to-day basis. People expect they will develop skills in negotiation with vendors or over salaries. What they begin to realize is that when you're in a meeting it's a negotiation, a marriage is a negotiation, and raising children is an extremely challenging negotiation."
–Robert Bontempo, Faculty Director
For a complete program schedule download the agenda.
Please Contact Us
Please contact our Learning Solutions Specialists at 212-854-3395 for a personal conversation to learn more.
"Technical skills are what poker players call 'table stakes,' the minimum currency one needs to 'get into the game.' But later on, we find that it is an executive's softer skills that determine their ability to create value, drive change, and build institutions.
"The current round of economic turmoil means that certain organizational responses are inevitable. Mastery of the softer interpersonal skills is what will separate those who merely survive these changes from those who will thrive and grow as leaders."
The program examines each element of a negotiation, applying a framework of strategies based on psychological research. As you participate with peers in a series of increasingly difficult, real-world negotiation simulations, you will benefit from constant feedback and the refinement of new techniques.
–Robert Bontempo, faculty director
Summary of Benefits
- Discover the four different communication styles and how they effect negotiations
- Learn how to avoid common decision traps
- Understand the effects of making decisions in a group
- Determine when to walk away from a negotiation
- Improve your ability to negotiate across cultures
- Strengthen your ability to resolve conflicts and manage your emotions during a negotiation
Upon completion of this program, you will earn three days towards a Certificate in Business Excellence. Learn more.
Negotiation Strategies is a hands-on, practical approach to negotiations, with participants analyzing case studies and then testing their negotiation skills within a supportive environment.
In addition to actively participating in negotiating role-plays, participants read selections on negotiating within a global context, mediation skills, turning negotiating into a corporate capability, and the science of persuasion.
Sample Session Titles
- Power: What It Is and How to Get It
- Third Party Roles in Managerial Negotiation
- The Psychology of the Negotiating Opponent
- Advanced Negotiation: The Hard Work on the Soft Stuff
For a complete program schedule download the agenda.
Audience & Testimonials
Negotiation Strategies is designed for all levels of executives who are seeking to enhance their negotiation capabilities.
Typical Participant Mix: Geographic Location
North America: 68%
South America: 7%
Alumni and up to four of their colleagues are eligible for a 25 percent tuition benefit for programs lasting up to seven days. More on the Alumni Tuition Benefit.
Robert N. Bontempo, Faculty Director
Associate Professor of Management
Faculty Member, Executive Education
Professor Bontempo is a leading advisor to senior executives worldwide. He advises on the leadership of organizational change and the implementation of business strategy to gloab companies including Goldman Sachs, Citibank, ExxonMobil, General Electric, Sony, Boeing, Glaxo-Welcome, NASA, and Deloitte & Touche, as well as government and ministry officials from The World Bank and The United Nations. He has also served on the Board of Directors of the Michael Baker Corporation, an energy services and engineering firm with operations worldwide, since 1997.
Prof. Bontempo’s research on the role leadership plays in the effectiveness of global organizations has been published in a wide variety of journals in Europe, Asia, and the U.S. His perspectives on management have been featured in the New York Times, Wall Street Journal, and The Economist, as well as network news broadcasts. He is also a consulting editor for the Journal of Cross-Cultural Psychology. Prof. Bontempo’s recent research on international comparative management involves cultural factors in international negotiations and international differences in risk perception.
The winner of the 1994 Singhvi Prize for Scholarship in the Classroom, Prof. Bontempo teaches executives and students at Columbia Business School.
Along with Professor Bontempo, additional Columbia Business School faculty contribute to and teach in the program.
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