Center Directors

Prof. Bernd H. Schmitt
Faculty Director

Bernd Schmitt is the Robert D. Calkins Professor of International Business at Columbia Business School in New York and faculty director of the Center on Global Brand Leadership, the leading global forum on branding issues for researchers and executives.

For the 2011-2013 academic years, Professor Schmitt will also be a visiting professor at Nanyang Business School and will head its new Institute on Asian Consumer Insight (ACI).

He is widely recognized for his major contributions to branding, marketing, and management through his unique focus on creativity, innovation and the customer experience. Schmitt has authored or co-authored seven books which have been translated into 20 languages, including Experiential Marketing (1999), Customer Experience Management (2003), and Big Think Strategy (2007).


He teaches the course Managing Brands, Identity and Experiences, and won an award for innovation in the classroom for the course Corporate Creativity. He has also taught several other courses, including Market Innovation, Consumer Behavior, Advertising Management, Nonprofit Marketing, Luxury Goods Marketing as well as the Marketing core course. He has held visiting appointments in China, Germany, Poland, South Korea, and Singapore.

Schmitt is a frequent keynote speaker at academic and professional conferences worldwide. He has worked with sponsors and clients that include leading companies in the consumer package goods, automobile, electronics, software, financial services, pharmaceuticals, beauty and cosmetics, hospitality, and media industries.

Schmitt's research focuses on language in consumer behavior, experiential marketing, brand management and international business. His research has been published in leading marketing and psychology journals including Journal of Marketing, Journal of Marketing Research, Marketing Science, Journal of Consumer Research, Journal of Consumer Psychology, Journal of Personality and Social Psychology, and Journal of Experimental Psychology: Applied.

Schmitt has been profiled on CNNfn's "Business Unusual" and has appeared on BBC, CNBC, CNBC-Asia, CNN, NHK and on The Daily Show with Jon Stewart. He has contributed articles to The New York Times, the Asian Wall Street Journal, and the Financial Times.

Matthew Quint

Matthew Quint is the Director of Columbia Business School's Center on Global Brand Leadership, the leading global forum on branding issues for researchers and executives. In this role, Matthew researches, writes, and presents on a wide range of issues critical to building a strong brand. He has particular expertise in marketing ROI, strategies for marketing in the digital age, and the development of creative and effective brand communications.

Matthew is the co-producer of the Center's acclaimed BRITE Conference series which brings together over 400 big thinkers in industry and academia to discuss how innovation and technology help build strong brands. He also works with senior executives from various leading companies -- including Coach, Deloitte, Edelman, Google, SAP, and Visa -- to conduct research, produce events, and promote knowledge sharing among branding and marketing professionals.

Previously, Matthew held positions at Columbia University in which he developed the Vale Columbia Center on Sustainable International Investment, and managed print and digital communications materials for Columbia Law School. Prior to moving to New York City, Matthew was the Assistant Counsellor (Nuclear Science & Technology) at the Embassy of Australia in Washington, DC, where he was instrumental in the negotiation effort that extended the Foreign Research Reactor Spent Nuclear Fuel program, a highly regarded non-proliferation initiative involving more than 40 countries.

Matthew has a M.S. in strategic communications from Columbia University and B.A. in political science and history from Cornell University.

David Rogers
Executive Director, BRITE

David Rogers is the Executive Director of BRITE at Columbia Business School and the Faculty Director of the school's executive education program on Digital Marketing Strategy. He is founder and host of the Center on Global Brand Leadership's acclaimed BRITE conference on brands, innovation, and technology, now in its 7th year in New York. At BRITE, David brings together global CMOs (American Express, L’Oreal, SAP) with leading technology firms (Google, Netflix, Intuit), start-ups, entrepreneurs, and thought leaders, to address the challenges of building strong brands in the digital age.
David is a globally-recognized leader on brands and digital strategy, known for his pioneering model of customer networks. His recent research at the Center has focused on in-store mobile shoppers, digital marketing ROI, and big data. He is author of three books on brands and digital strategy, most recently, The Network Is Your Customer: 5 Strategies to Thrive in a Digital Age (Yale University Press). His next book will focus on the keys to how businesses adapt and survive in an era of constant digital disruption.
Rogers advises companies and keynotes at conferences worldwide on the ways that technology is transforming brands and business strategy. He has consulted on marketing and digital strategy for global companies – including Visa, Lily, SAP, Kohler, Macmillan, China Eastern Airlines, and many others. He has appeared on CNN (Anderson Cooper, Wolf Blitzer, American Morning), CNBC, Marketplace, Reuters, and Channel News Asia; and received the 2009 Award for Brand Leadership at the World Brand Congress.
David tweets at @david_rogers. He is also a composer and musician whose music ("Rhythmically vital!" - The New York Times) has been heard from jazz clubs to Carnegie Hall.

Prof. Michel Tuan Pham
Research Director

Michel Tuan Pham is Kravis Professor of Business at Columbia University’s Graduate School of Business, where he teaches in the MBA, EMBA, Ph.D., and Executive Education programs. He is the Faculty Co-Director of the Brand Leadership Program for Executives and incoming Research Director of the Center for Global Brand Leadership. He has a Licentiate degree in Applied Economics from the Catholic University of Louvain-Mons, Belgium and M.A. and Ph.D. degrees in Business-Administration/Marketing from the University of Florida, Gainesville. He also held visiting professorships at major international institutions such as the University of Chicago, where he was Ford Foundation Visiting Professor of Marketing, the Catholic University of Leuven in Belgium, the Institut d’Administration des Entreprises (IAE) of the University of Paris I – Sorbonne, the China Europe International Business School in Shanghai, the Hong Kong University of Science and Technology, and Singapore Management University.

Professor Pham’s expertise and consulting activities are in the areas of marketing and branding strategy, customer insight and consumer psychology, trademark psychology, and the psychology of decision-making. An internationally acclaimed executive teacher, he has led seminars on these topics for executives around the worlds. Recent training and consulting clients include Bayer Healthcare, Adidas, Brighton Collectibles, The Walt Disney Company, Bath & Body Work, Federal Home Loan Bank of New York, Coca-Cola, DNAinfo, Gucci, and Singapore Airlines.

A Fellow of the Intercollegiate Center for Management Sciences, he was recognized by the Marketing Science Institute as one of the leading marketing scholars of his generation. His award-winning research is widely cited and has appeared in many leading academic journals both in the U.S. and in Europe, including the Journal of Consumer Research, Journal of Marketing Research, International Journal of Research in Marketing, Organizational Behavior and Human Decision Processes, Journal of Consumer Psychology, Psychological Science, Personality and Social Psychology Review, and Review of General Psychology.

His research and comments on current business issues have been widely publicized, including in the New York Times, Wall Street Journal, the Los Angeles Times, the Economist, Forbes, BBC’s World Business Report, and CNN's Headline News. He is a past president of the Society for Consumer Psychology, the leading professional organization for the advancement of the science of consumer psychology. Professor Pham is a Belgian citizen of Vietnamese descent, permanent resident of the US, who was born in Congo. He currently lives in Manhattan, New York City with his wife, a Taiwanese citizen (whom he married in Spain), and their two young sons, who are US citizens.

Gabriela Torres Patino
Assistant Director

Gabriela provides support with operations, finances, research, and communications, and is responsible for the daily operations of the office.

Before joining the Center, she worked in public health research and initiatives for more than 5 years. As a research coordinator at Columbia Medical Center, she was in charge of outreach and communications, recruiting 140 participants for a highly specialized study. She designed and conducted focus groups, and managed relationships with community organizations.

At OMNI institute in Denver, she led research and evaluation projects for the Denver Foundation, the Colorado Department of Health, the Asian American and Pacific Islander Association of Colorado, and more. She designed surveys, focus group guides, and client presentations.

Gabriela studied Political Science at Universidad de Los Andes in Bogota, and got her MS in Communications at Columbia University in the spring of 2013. Her undergrad thesis, Broken Dialogues, was published in 2008 and is a recommended reading for first year Political Science students. It explores the role of language in political decision making. In 2009, she spoke about the state of Colombian media at the Denver Press Club.