Current Research Projects

Marketing Measurement in Transition

The Center on Global Brand Leadership and the New York American Marketing Association released the Marketing ROI in the Era of Big Data study as part of the BRITE '12 conference. Click here for more information and to download the report.

Contact Center Impacts

The Center has been awarded a seed grant to launch interdisciplinary research on contact center management, involving faculty from the Marketing and Decisions, Risk, and Operations divisions. This project will utilize data from one of the world’s leading call center companies.

Advertising Effectiveness

A consumer packaged goods company has provided the Center with data to assess the impact of advertising on consumer brand recall and associations.

Please contact Matthew Quint for more information about these projects and to find out how your company can contribute to the Center’s research program.