Can't Meet Anyone Online? It's not all your Fault.

Feature  | February 25, 2015

Seeking a match online? Whether its a new job or a date, fewer choices may lead to better matches.

Topics: Operations, Organizations, Strategy | Read Article

Do Longer Hospital Stays Lead to Better Outcomes?

Feature  | November 11, 2014

Extending hospital stays by just one day could save lives — and taxpayers’ money.

Topics: Data Analysis, Healthcare, Operations | Read Article

Dealing in Data

Feature  | July 23, 2014

When it comes to negotiating the most profitable prices, humans help — but data delivers.

Topics: Data Analysis, Operations | Read Article

Rivalry's Poor Returns

Feature  | June 24, 2014

New research suggests that, in some settings, ethnic loyalties trump productivity.

Topics: Management, Operations, Organizations, Risk Management, World Business | Read Article

A Better Match

Research Brief  | April 24, 2014

Offer incentives to improve wait-list management — and matches.

Topics: Operations | Read Article

Driving Productivity

Feature  | February 14, 2014

New technology empowers firms — but can leave individuals in the dust.

Topics: Operations, Organizations | Read Article

Home Team Advantage

Feature  | December 30, 2013

For nursing, hyperlocal knowledge and experience are keys to stellar teamwork — delivering better healthcare while shrinking costs.

Topics: Healthcare, Management, Operations, Organizations | Read Article

Maxing Out on Primary Care

Research Brief  | November 27, 2013

The projected physician shortage can be averted by tapping non-physician medical staff and electronic communications.

Topics: Healthcare, Operations | Read Article

Five-Star Pricing

Feature  | November 27, 2013

A new model helps firms make the most of online review sites.

Topics: Marketing, Operations | Read Article

On Information Distortions in Online Ratings

Research Brief  | September 30, 2013

How the sequential nature of online reviews affects product ratings.

Topics: Marketing, Operations | Read Article