Can We Execute?

Session

1

Date

April 5, 2013

Time

8:30–11:45 a.m.

Faculty

Van Ryzin

Key Learning Objectives

  1. Workflow design and integration
  2. Metrics
  3. Operational excellence
  4. Organizational structure and design
  5. Job design
  6. Recruiting and training

Session

2

Time

12:00–12:45

Faculty

Low/Schorer

Title

Pulling It together