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We are entering the age of organizational culture and change as the leitmotif of success. Post-financial crisis, business leaders are faced with the prospect of a new low-growth era, where new market opportunities are an imperative to pursue. The historical lesson is that strong corporate values such as innovation and trust are the drivers of growth and performance, but they are not discovered; they must be created.
If complex organizations are going to innovate and deliver on their promises to customers, clients, shareholders and stakeholders, they must be able to align and coordinate across a distributed network internally and externally. Can firms make this transition? Can cultures change? Can universities and professional schools lead this charge by their teaching, research, and example?
Hosted by: the Sanford C. Bernstein & Co. Center for Leadership and Ethics
Friday, November 8, 2013
8:45 a.m.– 2:40 p.m.
Venue: The Italian Academy
|8:45 – 9:15 AM||
Breakfast and Registration
|9:15 – 9:35 AM||
Welcome Remarks, Introduction, and Opening Keynote
|9:35 – 10:20 AM||
|10:20– 10:35 AM||
|10:35 – 11:45 AM||
Research Presentations and Panel Discussion: Why Change is Hard
Elke Weber (Neuroscience)
Raymond Fisman (Economics)
Joseph Porac (Management)
|11:45 AM– 12:00 PM||
|12:00 – 1:15 PM||
Lunch and Keynote Presentation
|1:15 – 2:30 PM||
Industry Panel: Broader Perspectives
|2:30 – 2:40 PM||
On Friday, November 8, 2013, the Sanford C. Bernstein & Co. Center for Leadership and Ethics held a research symposium on organizational change, entitled: The Big Big Question: Can My Company, University or Organization Change? In Part 1, Senior Vice Dean Gita Johar opens the event with remarks addressing the ability of universities to change, speaking particularly to efforts at Columbia Business School to encourage shifts in the teaching and student culture. Next, conference co-organizer Damon Phillips, James P. Gorman Professor of Business Strategy, provided a framework for the main issues of the day, focusing on the need for organizations to recognize, not only change, but how to implement change. Finally, Duane Bray, a partner at IDEO, gave the morning keynote presentation. Bray focused his remarks around the necessity of innovation for organization competitiveness and longevity; a shift in what is expected of business leaders; and the role that new technology is having in precipitating this change.
On Friday, November 8, 2013, the Sanford C. Bernstein & Co. Center for Leadership and Ethics held a research symposium on organizational change, entitled: The Big Big Question: Can My Company, University or Organization Change? Part 2 features a series of research presentations by professors whose work relates to organizational change. Elke Weber, Jerome A. Chazen Professor of International Business and Co-Director, Center for the Decision Sciences at Columbia Business School, presented on the neurological and psychological basis for individuals' resistance to altering the status quo. Joseph Porac, George Daly Professor of Business Leadership at the Leonard N. Stern School of Business, presentation focused on the role of bureaucracy in influencing the ability of organizations to change. Finally, Raymond Fisman, Lambert Family Professor of Social Enterprise, Finance and Economics at Columbia Business School, spoke on the importance of culture as a tool for understanding social cues and morals in an institutional setting.
On Friday, November 8, 2013, the Sanford C. Bernstein & Co. Center for Leadership and Ethics held a research symposium on organizational change, entitled: The Big Big Question: Can My Company, University or Organization Change? In Part 3, Dr. Anthony W. Marx, President and CEO of the New York Public Libraries, delivers the lunchtime keynote. Marx's remarks addressed a variety of the organizational issues facing the New York Public Library system as well as some of the steps he has taken to address them. Among his suggestions is the need to create a culture of sustainable change by involving all relevant stakeholders and to promote change as if his constituents requested it. Marx also stressed the need to be flexible and open to criticism during the change process.
On Friday, November 8, 2013, the Sanford C. Bernstein & Co. Center for Leadership and Ethics held a research symposium on organizational change, entitled: The Big Big Question: Can My Company, University or Organization Change? Part 4 features the Industry Panel: Broader Perspectives and is moderated by Todd Jick, Senior Lecturer in Discipline in Business at Columbia Business School. The panel featured three practitioners from a variety of organizations and fields: Lauren Chesley, Director, Change Execution at Verizon; Nancy DeViney, Vice President, Organizational Change Management at IBM; and Steven G. Mandis, Adjunct Associate Professor, Finance and Economics at Columbia Business School and Former Executive and Advisor at Goldman Sachs, McKinsey and Citigroup.
How Internet Companies are Changing Organizational Structure in the Workplace - Business Insider, July 5, 2012
Why Some Companies Seem to Last Forever - Business Insider, June 25, 2013
Harvard Business School Case Study: Gender Equity - The New York Times, September 7, 2013
Google's Eric Schmidt and Ann-Marie Slaughter Discuss the Challenges of Working within University Culture – BusinessWeek.com, September 13, 2013
Stanford Professor says The Boozy MBA Party Culture Needs to Change - Business Insider, September 12, 2013
Goldman Sachs Insider Tale Doubles as PhD Thesis - Bloomberg Businessweek, September 25, 2013