Operations

How Labor Standards Can Be Good for Growth

Media Mentions | April 27, 2016 | Harvard Business Review

For successful adoption of new technologies, affected workers must share in the gains or at least not suffer losses, says research co-authored by Professor Amit Khandelwal.

Topics: Operations, Organizations | Read Article

How Cheating New York Cabbies Can Explain Bigger Corporate Crimes

Media Mentions | April 24, 2016 | The Financial Times

Research by Professor Shivaram Rajgopal found New York yellow cab drivers who gauge fares from Brooklyn to Newark airport rationale their decision to overcharge customers based on a grievance of being barred from picking up a fresh fare from New Jersey destinations.

Topics: Operations | Read Article

Review: ‘Players’ Examines Crossroads of Sports and Money

Media Mentions | April 22, 2016 | The New York Times

Professor Jonathan Knee reviews Matthew Futterman’s “Players: The Story of Sports and Money, and the Visionaries Who Fought to Create a Revolution,” a book about sports figures and competitions that have shaped the industry’s development.

Topics: Leadership, Operations | Read Article

California Delays Decision on Uber and Lyft’s Car Rental Programs

Media Mentions | April 21, 2016 | Bloomberg News

Professor Evan Rawley says California’s proposal to regulate the minimum length of a short-term car- rental program for ride-hailing workers is to ensure the lines between ride-hailing and commercial drivers are clear and don’t give technology upstarts an unfair advantage.

Topics: Media and Technology, Operations | Read Article

Why Carnival's First Cruise to Cuba Could Be Delayed (+ video)

Media Mentions | April 18, 2016 | The Christian Science Monitor

Professor Stephan Meier cites Cuban hiring practices for hotel staff as an impediment to US businesses operating one on the island.

Topics: Operations | Read Article

Macy's CMO Resigns, Launching Search for Replacement

Media Mentions | April 13, 2016 | Retail Dive

Professor Mark Cohen observes that Macy’s decline in revenue is similar to many brick-and-mortar department stores citing lack of attempt to reengineer and playing catch up to the internet party after being late.

Topics: Operations, Strategy | Read Article

Trump University Staff Detail How School Changed Course

Media Mentions | April 11, 2016 | The Wall Street Journal

In its original format, Trump University offered a real opportunity for small businesses that is now lost, says Professor Jack Kaplan who helped develop the original entrepreneurship course.

Topics: Operations, Strategy | Read Article

This Is Why Busy People Slay Dragons While Others Get Burned

Media Mentions | March 31, 2016 | Forbes

Topics: Leadership, Operations | Read Article

Big Box Retailers Aren't Killing the Small Retailer, Reveals New Study

Media Mentions | March 29, 2016 | Retail Customer Experience

Topics: Operations, World Business | Read Article

Too Much Talent? Why It Can Be Bad Business

Media Mentions | March 29, 2016 | Business News Daily

Topics: Leadership, Operations | Read Article