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Operations

2015 Deming Cup to Be Awarded to Kenneth Chenault and Toby Cosgrove

School News | August 07, 2015

The W. Edwards Deming Center at Columbia Business School announced that the 2015 Deming Cup for Operational Excellence will be awarded to Kenneth I. Chenault, chairman and CEO of American Express, and Dr. Delos M. “Toby” Cosgrove, president and CEO of Cleveland Clinic.

Topics: Operations | Read Article

Want to Field a Winning Team? Try Equality

Media Mentions | July 31, 2015 | Forbes

Research from Professor Adam Galinsky studied FIFA data from 199 soccer teams and found that the more broadly-based your talent search, the more people you will encounter and the higher the probability that you will find talent in places you never knew existed.

Topics: Operations, Organizations | Read Article

Last Chapter Arrives for New York Toy Story FAO Schwarz

Media Mentions | July 18, 2015 | The Telegraph

Professor Rita McGrath observes that although scores of children enjoyed being inside the iconic store, FAO Schwarz failed to monetize it.

Topics: Marketing, Operations, Strategy | Read Article

New York Stock Exchange Outage Adds to Fears on Financial Markets

Media Mentions | July 08, 2015 | The Washington Post

Professor Charles Jones discusses the glitch that unexpectedly halted NYSE trading for four hours.

Topics: Capital Markets and Investments, Media and Technology, Operations | Read Article

Gender and Racial Bias Is Systemic in the Sciences

Media Mentions | June 11, 2015 | The New York Times

Professor Katherine Phillips weighs in on bias faced in the STEM fields in the Times’ popular Room for Debate section.

Topics: Leadership, Operations | Read Article

Science Says Keeping 'Secrets' Can Destroy Your Productivity at Work

Media Mentions | June 10, 2015 | Business Insider

Research by Professor Michael Slepian found that a preoccupying personal secret can interfere with your professional performance.

Topics: Operations | Read Article

The Stereotype of the ‘Queen Bee’ Female Executive Is Losing Its Sting

Media Mentions | June 09, 2015 | The Washington Post

Research by Professor David Ross found that when a woman holds one of the five highest-paying executive positions, the chances of another woman occupying a top position decreases by 51 percent.

Topics: Leadership, Operations | Read Article

How 3-D Printing Will Change Everything about Manufacturing

Media Mentions | June 04, 2015 | The Wall Street Journal

Byline article by Professor Rita McGrath states that commercial 3-D printing will foster seismic change in our assumptions of how manufacturing is conducted similar to the way electric motors called into question the gospel of plant design in the 1900s.

Topics: Media and Technology, Operations | Read Article

Tuesday Nights with Carol Koh Evans

Media Mentions | June 01, 2015 | The Huffington Post

Carol Koh Evans ‘99, chief operating officer of Tradesy, Inc., an online marketplace for pre-owned women's designer fashion, handbags and accessories, is profiled.

Topics: Leadership, Operations | Read Article

Taco Bell, Pizza Hut Eliminate Artificial Ingredients

Media Mentions | May 26, 2015 | USA Today

Professor Michelle Greenwald says more food companies will decide to phase out the use of artificial ingredients implemented by big brands such as Taco Bell and Pizza Hut.

Topics: Healthcare, Operations | Read Article