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Operations

Fabrizio Ferri Wins Best Paper Award From John L. Weinberg Center for Corporate Governance

School News | April 03, 2015

Topics: Leadership, Operations, Organizations | Read Article

Wanted: Flexible Corporate Strategies for Fast Times

Media Mentions | March 25, 2015 | The Financial Times

Professor Rita McGrath questions whether strategic competitive advantage is still a useful concept in a world where everything is in flux prompting corporate leaders to concentrate more on flexibility and execution.

Topics: Leadership, Operations, Strategy | Read Article

Grading Teachers by the Test

Media Mentions | March 24, 2015 | The New York Times

Research from Professors Ray Fisman and Jonah Rockoff is featured in the national debate about measuring teaching quality and accountability in US schools.

Topics: Leadership, Operations | Read Article

How to Build a Family-Owned Agency That Will Last

Media Mentions | March 20, 2015 | Advertising Age

Professor Michael Preston states that more than half of family-owned businesses don't surpass the first generation due to fears of perceptions of favoritism, reporting issues, generational compatibility and competency.

Topics: Leadership, Operations | Read Article

How the 'Uber Effect' Is Changing Work

Media Mentions | March 13, 2015 | CNBC.com

Professor Rita McGrath states that on-demand service platforms force everyone to compete in the open market, and therefore pushes things to the lowest common denominator, which doesn't always benefit the worker.

Topics: Business Economics and Public Policy, Operations, Strategy | Read Article

Target and the Not so Mysterious Mystery of Customer Service Failures

Media Mentions | March 11, 2015 | Fortune

Professor Rita McGrath bylines article stating that businesses achieve extraordinary results when they are in touch with their customers and stumble when they lose sight of that fact.

Topics: Operations, Strategy | Read Article

McDonald's Needs to Make 3 Changes to Compete with Chipotle

Media Mentions | March 02, 2015 | Business Insider

Professor Michelle Greenwald says McDonald’s restaurants have a dated feel and doesn’t give you the feeling that you want to go back.

Topics: Operations, Strategy | Read Article

Whatever Happened to 1980s 'Bizrock' Band, the VPs?

Media Mentions | December 28, 2014 | Forbes

Where are they now look at the musical group, The VPs, comprised of CBS alums which grew out of the School’s Follies show.

Topics: Operations | Read Article

How One Grocery Store Is Modernizing the Honor System

Media Mentions | December 16, 2014 | Entrepreneur

As part of MBAs Across America, a team of Columbia MBAs helped Howard, a small Kansas City grocery store, rethink its business model to expand membership and streamline time-consuming processes.

Topics: Entrepreneurship, Operations, Strategy | Read Article

Penalise the Banks but Use the Money Well

Media Mentions | November 13, 2014 | Financial Times

Professor Charles Calomiris talks about the lack of transparency in using financial penalties for goodwill.

Topics: Corporate Finance, Operations | Read Article