Operations

What Science Has to Say about Affirmative Action

Media Mentions | December 17, 2015 | Scientific American

A byline by Professor Valerie Purdie-Vaughns explains that experiments show lower test scores and poorer academic performance can sometimes be explained by psychological stress rather than lower ability.

Topics: Operations | Read Article

What CEOs Can Learn from Twitter’s Latest Layoffs

Media Mentions | November 30, 2015 | Fortune

Professor Joel Brockner explains that how managers handle details can have a huge impact.

Topics: Leadership, Operations | Read Article

Will Japan’s Corporate Governance Reform Work?

Media Mentions | November 28, 2015 | Australian Financial Review

Byline by Professor Bruce Greenwald discusses Japan’s new governance code to make corporate companies more transparent and how the code makes Japan more like U.S. corporate governance practices.

Topics: Operations, World Business | Read Article

Giving Honest Grades to New York’s Schools

Media Mentions | November 27, 2015 | New York Post

Professor Jonah Rockoff’s research showing that letter grades and accompanying accountability leads to meaningful student improvement at the elementary- and middle-school level is cited.

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Lyft Revs Up in New York City

Media Mentions | November 20, 2015 | The Wall Street Journal

Professor Evan Rawley sees long-term prospects for Lyft in New York City as dim, saying Uber’s size and resources enable it to easily fend off competition.

Topics: Operations, Strategy | Read Article

Why Your Company's Culture Is Crucial to Its Value

Media Mentions | November 12, 2015 | Inc.

Research by Professor Shiva Rajgopal on the importance of corporate culture and its role in cultivating a productive and innovative workforce is highlighted.

Topics: Leadership, Operations, Organizations | Read Article

A Company Is a Community of Humans

Media Mentions | November 10, 2015 | The Financial Times

Professor Kathryn Harrigan says Hudson’s Bay Company’s successful change is an example of the company’s pragmatism, which is fundamental to its longevity.

Topics: Leadership, Operations | Read Article

VW Can't Buy Back Customer Love with Gift Cards

Media Mentions | November 10, 2015 | Fortune

Professor Adam Galinsky co-authors byline stating offering cash is not equal to saying sorry, because when it comes to delivering an apology, actions matter, but getting the words right really matters.

Topics: Leadership, Operations | Read Article

Even Cynical New Yorkers Don’t Mind Sharing Uber Rides with Strangers

Media Mentions | November 09, 2015 | The Verge

Professor Evan Rawley discusses Uber’s new feature of allowing party hosts to purchase rides and believes that UberPool and transit services are not direct competitors.

Topics: Operations, Strategy | Read Article

How Business Can Gain Consumers' Trust Around Data

Media Mentions | November 02, 2015 | Forbes

Professor David Rogers explains how businesses today need to make data sharing a “win-win” for both companies and the customers they serve and cites recent research findings by the Center on Global Brand Leadership on the topic. 

Topics: Media and Technology, Operations | Read Article