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Study by Columbia Business School and U.S. Trust Uncovers Financial and Emotional Challenges of Business Succession Planning
Press Release | May 07, 2015
Paper Documents Eight Real-life Stories of Entrepreneurs Who Transitioned Their Businesses
Researchers Identify Why 'Agility' In Strategic Plans Is so Hard to Execute
Media Mentions | April 30, 2015 | Forbes
Professor Ava Seave discusses the need for agility when executing a company’s strategy and cites research by Professor Rita McGrath.
Customer Retention Efforts Can Often Backfire
Media Mentions | April 29, 2015 | MediaPost.com
Research by Professor Eva Ascarza found contacting customers with proactive retention campaigns can have the opposite effect and encourage customers to switch companies.
WHEN IT COMES TO RETAINING YOUR CUSTOMERS, SOMETIMES IT’S BEST TO LEAVE THEM ALONE
Press Release | April 28, 2015
New research from Columbia Business School shows that offering customers a chance to switch to better plans may not always be the right customer-retention strategy
How to Improve Communication with Others
Media Mentions | April 28, 2015 | CBS News
Heidi Grant Halvorson, associate director, Motivation Science Center discusses her book “No One Understands You and What to do About It” on CBS This Morning.
9 Ways to Make More Money at Work
Media Mentions | April 28, 2015 | Money
Research by Professors Daniel Ames and Malia Mason shows providing a range instead of a single figure during salary negotiations garners better results.
McDonald’s Axes Seven Sandwiches in Push to Get Menu Right
Media Mentions | April 28, 2015 | Bloomberg News
Professor Michelle Greenwald says McDonald’s should go for quality not quantity and cut their burger number in half because if you have a really, really good burger, you don’t need a million.
The 5-Step Approach to Not Being Misunderstood Anymore
Media Mentions | April 20, 2015 | New York Magazine
Heidi Grant Halvorson, associate director of the School’s Motivation Science Center, offers advice on how to defeat misperceptions when they arise.
Do-It-All Era Ending as G.E. Returns to Core
Media Mentions | April 10, 2015 | The New York Times
Professor Bruce Greenwald calls General Electric’s decision to sell off most of its finance unit the end of an era.
Like Starbucks, More Companies Expanding Benefits
Media Mentions | April 10, 2015 | Los Angeles Times
Professor Rita McGrath says employers, especially those in the service sector, are starting to see the advantage of investing in their workers by offering new benefits that help employees be more effective on the job.
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