Why the Process Matters

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Joel Brockner, faculty director of the High Impact Leadership program at Columbia Business School, argues that, in business, it is not just what we accomplish that matters but also how we accomplish it. In this video, find out why managers have to do more than just meet targets and goals.

Learn more about his program: http://www8.gsb.columbia.edu/execed/program-pages/details/46/HIL/?source...