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What should you focus on as a leader during the Covid-19 crisis to make the greatest positive impact for the people you lead and those that depend on you?
This curated set of videos draws on material from crisis leadership sessions in CBS’s MBA, EMBA, and Executive Education programs to identify four leadership best practices that will make the biggest difference right now:
Create a crisis strategy;
Know your values
Lead others to optimal anxiety;
Offer crisis-worthy communication to those you lead
These best practices are made concrete with the example of CBS alumnus Captain Matt Feely’s experience as a leader in the U.S. military’s humanitarian aid and relief response to the 2011 Japanese earthquake and Tsunami.
About the researcher
Paul Ingram is the Kravis Professor of Business at Columbia Business School, and Faculty Director of the Advanced Management Program, Columbia’s flagship...Read more.