CaseWorks Frequently Asked Questions 

I am considering adopting a case for my course – may I read a sample version?

How do I obtain cases as a Columbia Business School faculty or staff member?

How do I purchase a case?

Who may purchase Columbia CaseWorks cases and what is the cost?

Ordering Cases through Copyright Clearance Center at Copyright.com

What if the number of students in my class changes?

I received my confirmation email, but the link is still locked on the case homepage.

My license is unlocked on the case homepage, but how do I retrieve the link?

What if I forgot my password?

My question is not answered here. What should I do?

CaseLink

 I am considering adopting a case for my course – may I read a sample version?

Sample copies are available for download at no cost for faculty who are registered on our website. Columbia Business School faculty may use their UNI and password to log in.

Faculty not affiliated with Columbia Business School must create an account.

Once you are logged into the site, use the search function to locate a case and proceed to the case home page and download a sample copy.

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 How do I obtain cases as a Columbia Business School faculty or staff member?

Use the search function to find and navigate to the case homepage. On the case homepage click “License This Case” (under Next Steps); fill out and submit the form. A license link to the case will immediately be created on the case home page. This link should be posted in Canvas. A copy of the link will also be sent to your email. The PDF file available through the link will be watermarked with your name, the course name, and the dates of the license period. If you need assistance, contact CaseWorks

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 How do I purchase a case?

Please fill out the form by clicking on the link on the left of each case home page titled “License this case”. Please note CaseWorks invoicing is handled by Copyright Clearance Center (CCC) at www.copyright.com and you will need to obtain an order detail number from CCC to complete the form. Within two business days, if you entered a valid CCC order detail number you will receive a confirmation email with a link to download the watermarked, clean copy of the case for one time use in your course.

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 Who may purchase Columbia CaseWorks cases and what is the cost?

At this time we can only bill institutions for faculty course orders; we are not able to charge course orders on a student-pay model. CaseWorks cases are free to faculty members within Columbia University. For all other requests, CaseWorks charges $3.50 per user for academic courses or $7.00 per user for non-academic use.

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 Ordering cases through Copyright Clearance Center at Copyright.com

CaseWorks invoicing is managed by Copyright Clearance Center (CCC). Please obtain your invoice through www.copyright.com. Please send us the order detail number which appears on the invoice. To order cases:

  • Create an account on the CaseWorks website or login.
  • Use the search function to identify the case you wish to purchase.
  • License the case through CCC using the link provided on the CaseWorks case request form. You must register on the CCC website and have a current password.
  • Obtain an Order Detail Number from CCC by completing the licensing process.
  • Complete the CaseWorks case request form with the Order Detail Number provided by CCC.
  • CaseWorks will email you a clean copy for use in teaching.

Please do not hesitate to contact CaseWorks or the Copyright Clearance Center Support team at 978-750-8400 if you have any questions regarding the invoice procedures.

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 What if the number of students in my class changes?

If your final enrollment is different than what you initially requested, please update it on the CCC site so that your final invoice is correct.

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I received my confirmation email, but the link is still locked on the case homepage.

Please refresh the page in your browser.

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 My license is unlocked on the case homepage, but how do I retrieve the link?

You can either refer to your confirmation email or right click on the link and "Copy the Link Location" into a new browser window.

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 What if I forgot my password?

Please click here to reset your password.

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 My question is not answered here. What should I do?

Please contact us at ColumbiaCaseWorks@gsb.columbia.edu with your question. You may call us at 212-854-1796.

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