FAQ

CaseWorks Frequently Asked Questions 

I am considering adopting a case for my course – may I read a sample version?

How do I obtain cases as a Columbia Business School faculty or staff member?

I received my confirmation email, but the link is still locked on the case homepage.

My license is unlocked on the case homepage, but how do I retrieve the link?

What if I forgot my password?

My question is not answered here. What should I do?

CaseLink

 

 
I am considering adopting a case for my course – may I read a sample version?

Sample copies are available for download at no cost for faculty who are registered on our website. Columbia Business School faculty may use their UNI and password to log in.

Faculty not affiliated with Columbia Business School must create an account.

Once you are logged into the site, use the search function to locate a case and proceed to the case home page and download a sample copy.

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 How do I obtain cases as a Columbia Business School faculty or staff member?

Use the search function to find and navigate to the case homepage. On the case homepage click “Obtain This Case” (under Next Steps); fill out and submit the form. A license link to the case will immediately be created on the case home page. This link should be posted in Canvas. A copy of the link will also be sent to your email. The PDF file available through the link will be watermarked with your name, the course name, and the dates of the license period. If you need assistance, contact CaseWorks

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I received my confirmation email, but the link is still locked on the case homepage.

Please refresh the page in your browser.

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My license is unlocked on the case homepage, but how do I retrieve the link?

You can either refer to your confirmation email or right click on the link and "Copy the Link Location" into a new browser window.

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 What if I forgot my password?

Please click here to reset your password.

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 My question is not answered here. What should I do?

Please contact us at ColumbiaCaseWorks@gsb.columbia.edu with your question. You may call us at 212-854-1796.

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