Oded Netzer
Vice Dean for Research
Dean's Office
Arthur J. Samberg Professor of Business
Marketing
BSc, Technion (Israel Institute of Technology), 1997; MSc, Stanford University, 2002; PhD, 2004
Joined CBS in 2004
Office:
941
Kravis
Phone:
212-854-9024
E-mail:
[email protected]
Fax:
212-854-7647
Personal Website
Curriculum Vitae
Biography
Professor Netzer's expertise centers on one of the major business challenges of the data-rich environment: developing quantitative methods that leverage data to gain a deeper understanding of customer behavior and guide firms' decisions. He focuses primarily on building statistical and econometric models to measure consumer preferences and understand how customer choices change over time, and across contexts. Most notably, he has developed a framework for managing firms' customer bases through dynamic segmentation. More recently, his research focuses on leveraging text-mining techniques for business applications.
Professor Netzer published numerous papers in the leading scholarly journals. His research was nominated for and won multiple awards including, ISMS Long-term Contribution Award, the John Little Best Paper Award, the Frank Bass Outstanding Dissertation Award, the Paul E. Green Best Paper Award, the William O’Dell Best Paper Award, the Gary L. Lilian ISMS/MSI Practice Prize Award, the Society for Consumer Psychology (SCP) Best Paper Award, and the George S. Eccles Research Fund Award. He serves on the editorial board of several leading journals including: Marketing Science, Management Science, Journal of Marketing Research, Journal of Marketing, Quantitative Marketing and Economic, and International Journal of Research in Marketing.
Oded teaches several courses including the Core Marketing course, a course on Marketing Research, a course on Developing Quantitative Intuition (QI), a masters and doctoral course on Empirical Models in Marketing, as well as several executive education programs. Professor Netzer has won the Columbia Business School Dean’s Award for Teaching Excellence, and the Columbia University GSAC Faculty Mentoring Award to commemorate excellence in the mentoring of Ph.D. students.
Professor Netzer frequently consult to Fortune 500 companies and entrepreneurial organization on strategy, data-driven decision making, marketing research and extracting useful information from rich and thin data.
Teaching
Spring 2022
(PhD) Empirical Models I
(PHD)
Summer 2021
A Closer Look at the Start-Up Nation
(MBA)
Developing QI: Responsive Decision Making Through Quantitative Intuition (QI)
(EMBA)
Fall 2021
Spring 2020
(PhD) Empirical Models I
(PHD)
Summer 2020
Developing QI: Responsive Decision Making Through Quantitative Intuition (QI)
(EMBA)
Fall 2020
Spring 2019
Summer 2019
A Closer Look at the Start-Up Nation
(MBA)
Developing QI: Responsive Decision Making Through Quantitative Intuition (QI)
(EMBA)
Spring 2018
(PhD) Empirical Models I
(PHD)
MS Marketing Models
(PHD)
Summer 2018
A Closer Look at the Start-Up Nation
(MBA)
Fall 2018
Developing QI: Responsive Decision Making Through Quantitative Intuition (QI)
(EMBA)
Columbia Caseworks cases
Chirpin’ Tavern’s Coupon Promotion
(2021)
Coauthor(s): Asim Ansari, Silvia Bellezza, Oded Netzer, Olivier Toubia
Myanmar in 2020: Mobile Telecommunication and Mobile Financial Services
(2020)
Coauthor(s): Gita Johar, Oded Netzer
Launching Mobile Financial Services in Myanmar: The Case of Ooredoo
(2015)
Coauthor(s): Gita V. Johar, Oded Netzer, Alexandre Liege
Apple vs. Samsung: The $2 Billion Case
(2014)
Coauthor(s): Oded Netzer, Rajan Sambandam
Starbucks in the New Millennium
(2014)
Coauthor(s): Oded Netzer
Generating Perceptual Maps from Social Media Data
(2014)
Coauthor(s): Oded Netzer
Using Social Media Data to Track the Effectiveness of a Communications Campaign
(2014)
Coauthor(s): Oded Netzer
Research
Journal articles
The Polarity of Online Reviews: Prevalence, Drivers and Implications
In Journal of Marketing Research
(2020)
Coauthor(s): Verena Schoenmueller, Oded Netzer, Florian Stahl
Uniting the Tribes: Using Text for Marketing Insights
In Journal of Marketing
(2020)
Coauthor(s): Jonah Berger, Ashlee Humphreys, Stephan Ludwig, Wendy Moe, Oded Netzer, David Schweidel
When Words Sweat: Identifying Signals for Loan Default in the Text of Loan Applications
In Journal of Marketing Research
(2019)
Coauthor(s): Oded Netzer, Alain Lemaire, Michal Herzenstein
In Pursuit of Enhanced Customer Retention Management: Review, Key Issues, and Future Directions
In Customer Needs and Solutions
(2018)
Coauthor(s): Oded Netzer, Neslin Scott, Zachery Anderson, Peter Fader, Sunil Gupta, Bruce Hardie, Aurelie Lemmens, Barak Libai, David Neal, Foster Provost, Rom Schrift
An Empirical Study of National vs. Local Pricing under Multimarket Competition
In Marketing Science
(2018)
Coauthor(s): Yang Li, Oded Netzer
Some Customers Would Rather Leave Without Saying Goodbye
In Marketing Science
(2018)
Coauthor(s): Oded Netzer, Bruce G. S. Hardie
Using Big Data as a Window into Consumers' Psychology
In Current Opinion in Behavioral Science
(2017)
Coauthor(s): Sandra Matz, Oded Netzer
Beyond the Target Customer: Social Effects of CRM Campaigns
In Journal of Marketing Research
(2017)
Coauthor(s): Peter Ebbes, Oded Netzer, Matt Danielson
MTurk Character Misrepresentation: Assessment and Solutions
In Journal of Consumer Research
(2017)
Coauthor(s): Kathryn Sharpe Wessling, Joel Huber, Oded Netzer
Idea Generation, Creativity, and Prototypicality
In Marketing Science
(2017)
Coauthor(s): Olivier Toubia, Oded Netzer
Functional Alibi
In Journal of Academy of Consumer Research
(2016)
Coauthor(s): Anat Keinan, Ran Kivetz, Oded Netzer
Complicating Decisions: The Work Ethic Heuristic and the Construction of Effortful Decisions
In Journal of Experimental Psychology: General
(2016)
Coauthor(s): Rom Schrift, Ran Kivetz, Oded Netzer
Utilizing Text Mining on Online Medical Forums to Predict Label Change Due to Adverse Drug Reactions
In Proceedings of the 21st ACM SIGKDD International Conference of Knowledge Discovery and Data Mining
(2015)
Coauthor(s): Ronen Feldman, Oded Netzer, Aviv Peretz, Binyamin Rosenfeld
The Future of Quantitative Marketing: Results of a Survey
In Customer Needs and Solutions
(2015)
Coauthor(s): Donald Lehmann, Oded Netzer, Olivier Toubia
Dynamic Targeted Pricing in B2B Relationships
In Marketing Science
(2014)
Coauthor(s): Jonathan Zhang, Oded Netzer, Asim Ansari
Dynamic Learning in Behavioral Games: A Hidden Markov Mixture of Experts Approach
In Quantitative Marketing and Economics
(2012)
Coauthor(s): Asim Ansari, Ricardo Montoya, Oded Netzer
State Dependence Effects in Surveys
In Marketing Science
(2012)
Coauthor(s): Martijn De Jong, Donald Lehmann, Oded Netzer
Mine Your Own Business: Market Structure Surveillance Through Text Mining
In Marketing Science
(2012)
Coauthor(s): Oded Netzer, Ronen Feldman, Jacob Goldenberg, Moshe Fresko
Complicating Choice
In Journal of Marketing Research
(2011)
Coauthor(s): Rom Schrift, Oded Netzer, Ran Kivetz
Adaptive Self-Explication of Multi-Attribute Preferences
In Journal of Marketing Research
(2011)
Coauthor(s): Oded Netzer, V. Srinivasan
Guest Editorial: The Shape of Marketing Research in 2021
In <a href="http://www.journalofadvertisingresearch.com/">Journal of Advertising Research</a>
(2011)
Coauthor(s): Anca Micu, Kim Dedeker, Ian Lewis, Robert Moran, Oded Netzer, Joseph Plummer, Joel Robinson
Dynamic Allocation of Pharmaceutical Detailing and Sampling for Long-Term Profitability
In Marketing Science
(2010)
Coauthor(s): Ricardo Montoya, Oded Netzer, Kamel Jedidi
A Hidden Markov Model of Customer Relationship Dynamics
In Marketing Science
(2008)
Coauthor(s): Oded Netzer, James Lattin, V. Srinivasan
Beyond Conjoint Analysis: Advances in Preference Measurement
In Marketing Letters
(2008)
Coauthor(s): Oded Netzer, Olivier Toubia, Eric Bradlow, Ely Dahan, Theodoros Evgeniou, Fred Feinberg, Eleanor Feit, Sam Hui, Joseph Johnson, John Liechty, James Orlin, Vithala Rao
The Synthesis of Preference: Bridging Behavioral Decision Research and Marketing Science
In Journal of Consumer Psychology
(2008)
Coauthor(s): Ran Kivetz, Oded Netzer, Rom Schrift
Using Text Mining to Analyze User Forums
In Proceedings of the International Conference on Service Systems and Service Management
(2008)
Coauthor(s): Ronen Feldman, Moshe Fresko, Jacob Goldenberg, Oded Netzer, Lyle Ungar
Extracting Product Comparisons from Discussion Boards
In Proceedings of the 2007 IEEE International Conference on Data Mining
(2007)
Coauthor(s): Ronen Feldman, Moshe Fresko, Jacob Goldenberg, Oded Netzer, Lyle Ungar
Alternative Models for Capturing the Compromise Effect
In Journal of Marketing Research
(2004)
Coauthor(s): Ran Kivetz, Oded Netzer, V. Srinivasan
Extending Compromise Effect Models to Complex Buying Situations and Other Context Effects
In Journal of Marketing Research
(2004)
Coauthor(s): Ran Kivetz, Oded Netzer, V. Srinivasan
Chapters
Hidden Markov Models in Marketing
In Advance Techniques and Methods to Model Markets
(2017)
Coauthor(s): Oded Netzer, Peter Ebbes, Tammo Bijmolt
Dynamic Allocation of Pharmaceutical Detailing and Sampling for Long-Term Profitability
In From Little's Law to Marketing Science: Essays in Honor of John D.C. Little
(2016)
Coauthor(s): Ricardo Montoya, Oded Netzer, Kamel Jedidi
Social Media and User Generated Content Analysis
In Handbook of Marketing Decision Models
(2016)
Coauthor(s): Wendy Moe, Oded Netzer, David Schweidel
Analyzing Product Comparisons on Discussion Boards
In Language, Culture, Computation: Computing -- Theory and Technology
(2014)
Coauthor(s): Ronen Feldman, Moshe Fresko, Jacob Goldenberg, Oded Netzer, Lyle Ungar
Working papers
Polarized America: From Political Partisanship to Preference Partisanship
(2020)
Coauthor(s): Oded Netzer, Verena Schoenmueller, Florian Stahl
Heterogeneity in HMMs: Allowing for Heterogeneity in the Number of States
(2019)
Coauthor(s): Oded Netzer, Nicolas Padilla, Ricardo Montoya
Automating the B2B Salesperson Pricing Decisions: Can Machines Replace Humans and When?
(2019)
Coauthor(s): Yael Karlinsky-Shichor, Oded Netzer
The Power of Brand Selfies in Consumer-Generated Brand Images
(2019)
Coauthor(s): Oded Netzer, Jochen Hartmann, Mark Heitmann, Christina Schamp
Using Social Network Activity Data to Identify and Target Job Seekers
(2018)
Coauthor(s): Oded Netzer, Peter Ebbes
Case studies
Launching Mobile Financial Services in Myanmar: The Case of Ooredoo
(2015)
Coauthor(s): Gita Johar, Oded Netzer, Alexandre Liege
Ideas and Insights
In The Media
Should We Automate the CEO?
Vanderbilt Apologizes for ChatGPT-Generated Letter on Michigan State Shooting
As Search Engines Race to Incorporate ChatGPT Technology, Where Does That Leave Digital Advertisers?
We Asked ChatGPT to Write an Article About Itself. Here’s Why the Response Is Worrying
7 Ways to Use ChatGPT at Work to Boost Your Productivity, Make Your Job Easier, and Save a Ton of Time
Press Releases
Awards And Honors
Winner
Winner
Finalist
To honor the authors of the MSI working papers that have made the most significant contribution to marketing practice and thought.
From the Journal of Marketing Research: For an article published in 2019 that “shows or demonstrates the most potential to contribute significantly to the practice of marketing research and research in marketing.”
The 2018 Marketing Science Institute, Young Scholar Program
Awarded for an outstanding implementation of marketing science concepts and methods.
Awarded to Journal of Marketing Research, article published in 2017 that â??shows or demonstrates the most potential to contribute significantly to the practice of marketing research and research in marketing.â??
Award for best marketing paper published in Marketing Science or Management Science, 2017
The 2016-2017 Columbia University GSAC Faculty Mentoring Award to commemorate excellence in the mentoring of Ph.D. students.
The award honors the JMR article published in 2011 that has made the most significant, long-term contribution to marketing theory, methodology, and/or practice.
Award for best marketing paper derived from a Ph.D. thesis published in Marketing Science or Management Science, 2015.
Given to a marketing paper published in Marketing Science, or Management Science, or another INFORMS journal, that is viewed to have made a significant long-run impact on the field of Marketing.
Award for best marketing paper published in Marketing Science or Management Science, 2015.
George S. Eccles Research Fund Award
2011, Marketing Science Institute, Young Scholar Program.
Dean's Award for Teaching Excellence, 2010.
For the paper "Complicating Choice," with Rom Y. Schrift and Ran Kivetz
Ran Kivetz, Oded Netzer, and V. Seenu Srinivasan (2004), Alternative Models for Capturing the Compromise Effect, Journal of Marketing Research, 41 (3), 237-257
Oded Netzer, James Lattin, V. Srinivasan (2008), A Hidden Markov Model of Customer Relationship Dynamics, Marketing Science, 27 (2), 185-204.
Oded Netzer, James Lattin, V. Srinivasan (2008), A Hidden Markov Model of Customer Relationship Dynamics, Marketing Science, 27, (2), 185-204.
Ran Kivetz, Oded Netzer, and V. Seenu Srinivasan (2004), Alternative Models for Capturing the Compromise Effect, Journal of Marketing Research, 41 (3), 237-257