Peter Kolesar
Special Lecturer
Decision, Risk, and Operations
BA, City University of New York, Queens College, 1959; BS, Columbia, 1959; PhD, 1964
Joined CBS in 1976
Office:
314
Uris
Phone:
212-854-4105
E-mail:
[email protected]
Fax:
212-316-9180
Personal Website
Biography
Professor Kolesar studies quality management and statistical quality control as well as applications of operations research and statistics, particularly in relation to the management of production and service systems. His recent research includes building models for the analysis and design of service systems with random cyclic customer demand patterns, accelerating the implementation and effectiveness of total quality management systems and optimizing credit-screening procedures. He was awarded the 1975 Lanchester Prize--the highest award in operations research--for work on the logistics of such emergency services as police and fire departments and for contributions to the design of the New York City Fire Department’s Computerized Control System. Kolesar was twice the examiner for the Malcolm Baldridge National Quality Award, and is an associate editor for Interfaces and the Quality Management Journal, and also a consultant to numerous firms and government agencies.
Research
Journal articles
Juran's lectures to Japanese executives in 1954: A perspective and some contemporary lessons
In The Quality Management Journal
(2008)
Coauthor(s): Peter Kolesar
Coping with time-varying demand when setting staffing requirements for a service system
In Production and Operations Management
(2007)
Coauthor(s): Linda Green, Peter Kolesar, Ward Whitt
Improving emergency responsiveness with management science
In Management Science
(2004)
Coauthor(s): Linda Green, Peter Kolesar
An improved heuristic for staffing telephone call centers with limited operating hours
In Production and Operations Management
(2003)
Coauthor(s): Linda Green, Peter Kolesar, João Soares
Improving the SIPP approach for staffing service systems that have cyclic demands
In Operations Research
(2001)
Coauthor(s): Linda Green, Peter Kolesar, João Soares
A note on approximating peak congestion in Mt/G/∞ queues with sinusoidal arrivals
In Management Science
(1998)
Coauthor(s): Linda Green, Peter Kolesar
Insights on service system design from a normal approximation to Erlang's delay formula
In Production and Operations Management
(1998)
Coauthor(s): Peter Kolesar, Linda Green
Creating Customer Value through Industrialized Intimacy
In <a href="http://www.strategy-business.com/">strategy + business</a>
(1998)
Coauthor(s): Peter Kolesar, Garrett van Ryzin, Wayne Cutler
A note on the convexity of service-level measures of the (r, q) system
In Management Science
(1998)
Coauthor(s): Linda Green, Peter Kolesar, Hongtao Zhang
The lagged PSA for estimating peak congestion in multiserver Markovian queues with periodic arrival rates
In Management Science
(1997)
Coauthor(s): Linda Green, Peter Kolesar
Partial quality management: An essay
In Production and Operations Management
(1995)
Coauthor(s): Peter Kolesar
On the accuracy of the simple peak hour approximation for Markovian queues
In Management Science
(1995)
Coauthor(s): Linda Green, Peter Kolesar
The relevance of research on statistical process control to the total quality movement
In Journal of Engineering and Technology Management
(1993)
Coauthor(s): Peter Kolesar
Vision, Values, Milestones: Paul O'Neill Starts Total Quality at Alcoa
In California Management Review
(1993)
Coauthor(s): Peter Kolesar
The pointwise stationary approximation for queues with nonstationary arrivals
In Management Science
(1991)
Coauthor(s): Linda Green, Peter Kolesar
Some effects of nonstationarity on multiserver Markovian queueing systems
In Operations Research
(1991)
Coauthor(s): Linda Green, Peter Kolesar, Antony Svoronos
Testing the validity of a queueing model of police patrol
In Management Science
(1989)
Coauthor(s): Linda Green, Peter Kolesar
On the validity and utility of queueing models of human service systems
In Annals of Operations Research
(1987)
Coauthor(s): Linda Green, Peter Kolesar
A robust credit screening model using categorical data
In Management Science
(1985)
Coauthor(s): Peter Kolesar, Janet Showers
The feasibility of one-officer patrol in New York City
In Management Science
(1984)
Coauthor(s): Linda Green, Peter Kolesar
Using simulation to develop and validate analytic models: Some case studies
In Operations Research
(1978)
Coauthor(s): Edward Ignall, Peter Kolesar, Warren Walker
Improving the deployment of New York City fire companies
In Interfaces
(1975)
Coauthor(s): Edward Ignall, Peter Kolesar, Arthur Swersey, Warren Walker, Edward Blum, Grace Carter, Homer Bishop
A queueing-linear programming approach to scheduling police patrol cars
In Operations Research
(1975)
Coauthor(s): Peter Kolesar, Kenneth Rider, Thomas Crabill, Warren Walker
Determining the relation between fire engine travel times and travel distances in New York City
In Operations Research
(1975)
Coauthor(s): Peter Kolesar, Warren Walker, John Hausner
Comments on a blood-bank inventory model of Pegels and Jelmert
In Operations Research
(1973)
Coauthor(s): John Jennings, Peter Kolesar
A remark on the computation of optimum media schedules
In Operational Research Quarterly
(1968)
Coauthor(s): Peter Kolesar
A branch and bound algorithm for the knapsack problem
In Management Science
(1967)
Coauthor(s): Peter Kolesar
Linear programming and the reliability of multicomponent systems
In Naval Research Logistics Quarterly
(1967)
Coauthor(s): Peter Kolesar
Chapters
Scientific quality management and management science
In Handbooks in Operations Research and Management Science
(1993)
Coauthor(s): Peter Kolesar
Other
Finalists for the 2010 Franz Edelman Award Announced
In Edelman Gala Program Book
(2010)
Coauthor(s): Peter Kolesar