This course provides a fundamental understanding of manufacturing and service operations and their role in the organization. Surveys a wide range of operations topics, including process flow analysis, supply chain management, capacity planning, facilities location, total quality management, human resource management, technology management, and manufacturing and service strategy. Special emphasis is placed on the international dimensions of operations. The course is integrative in nature, emphasizing the fit and relationship of operations with other functions of the firm.
Charles E. Exley Professor of Management; Chair of Decision, Risk, and Operations Decision, Risk, and Operations;
Awi Federgruen is the Charles E. Exley Professor of Management and Chair of the Decision, Risk, and Operations (DRO) Division of Columbia University's Graduate School of Business, where he served as Senior Vice Dean from 1997-2002. Professor Federgruen also served for many years as the Chair of the DRO Division, most recently from 2004-2010. Professor Federgruen joined the Columbia faculty in 1979 after...