Provides a fundamental understanding of manufacturing and service operations and their role in the organization. Surveys a wide range of operations topics, including process flow analysis, supply chain management, capacity planning, facilities location, and total quality management. Deals with these topics through a managerial, applications-oriented perspective. The course is integrative in nature, emphasizing the fit and relationship of operations with other functions of the firm.
Professor Arnosti teaches the MBA core class B6102 Operations Management. His research focuses on market design, with particular emphasis on online marketplaces (such as Airbnb, e-Bay, and markets for display advertising) and matching markets (for example, assigning students to public schools and medical students to residencies).