The W. Edwards Deming Center for Quality, Productivity, and Competitiveness » Deming Cup » Deming Cup 2011 » 2011 Videos
2011 Videos
Shelly Lazarus
Welcoming Remarks
Brent James
Chief Quality Officer, Intermountain Healthcare
Chief Quality Officer, Intermountain Healthcare
Operational Excellence: Some Examples
Sam Palmisano
Sam Palmisano introduces Sergio Marchionne
Sergio Marchionne
Remarks on accepting the Deming Cup