Danielle Corcoran

Danielle Corcoran

General Manager Human Resources and Company Secretary at IOOF Holdings Ltd.

"The exercises in the Executive Development Program allowed me to improve the way I operate, which in turn benefits my team and the business. I am now more aware of different styles of people, and I look for certain characteristics in meetings. I actively ensure that I relate to team members or stakeholders in a way that will bring the best out of them. For example, when important decisions need to be made and I see that reflective personas [who are uncomfortable with making quick decisions] are in the room, I say, 'Let's get back tomorrow morning to make a decision.' That gives them a bit more time, and I know that I'm going to better engage those people down the road by giving them a sense of ownership in what we're doing.

Another great part of the program was the networking aspect. It gave me an appreciation for different industries, different ways of doing things, different opinions on matters. That was very valuable to me. I’ve stayed in touch with a number of participants, to the point where I’ve visited them overseas and they’ve come to see me in Australia. One of the participants and I even decided to meet again at Columbia Business School to complete our Certificate in Business Excellence together."