Driving Performance and Change (Online)

Feb 2–Apr 27, 2022 $2,650
Questions? Contact Us:
Kimberly Rapp
Associate Director of Business Development and Learning Solutions
+1 212-854-1445
[email protected]

Duration: 12 Weeks
Time Commitment: 3 hours/week
Certificate Credits: 2
Learn more.

In partnership with
Mentora. The Institute for Life and Leadership.

"The difference between what we do and what we are capable of doing would suffice to solve most of the world’s problem."
– Gandhi

Driving Performance and Change

The only constant in today’s volatile, uncertain, and complex world is change. Leaders have to continually evolve, grow, and adjust to their changing environment and get their people to do the same. Driving Performance and Change (Online) shows you how to maximize your impact as a leader during times of change.

We often see ourselves and others as fixed, in terms of our personality, character, and professional skills. This program gives you a powerful new understanding of how much untapped potential there is for you and your people to change. You will gain practical techniques to help you and your people adapt and flourish in a constantly changing world. You will learn how to lead people on a change journey by getting them to successfully implement critical changes in behavior.

You will also learn how to practice resilience so you can neutralize barriers, rebound from setbacks, adapt to new conditions, and inspire change. You will learn practical ways to deliver effective feedback and coach your people in order to help them cultivate self-awareness, close performance gaps, develop new capabilities, challenge their own mindsets, and approach their full potential.

Driving Performance and Change (Online) provides you with a scientific and practical pathway to growing your people’s capabilities and performance and growing your own self as well.

Please Contact Us

Please contact our Learning Solutions Specialists at [email protected] for a personal conversation.


What You Will Learn

Part I: Leading Change

Maximize your personal impact at times of change

  • Mindsets and behaviors that restrict people from changing their behavior
  • 5 components of the Change Formula – for changing yourself or others
  • Building a behavior change plan
  • Best practices drawn from psychology and “change champions” — great leaders and successful organizations — on how to change mindsets and behavior
  • Real-world case study involving the turnaround of an organization at a critical moment in a great city’s history
  • Analysis of a great leader’s change speech (recorded on video)

Part II: Developing People from the Inside-Out

Help your people close performance gaps and build new skills

  • Mindsets that may be limiting you from developing your people
  • 5 principles for giving effective feedback
  • When to offer feedback; the possibilities and perils of real-time feedback
  • How to create a feedback-friendly culture
  • Template for planning and executing a successful feedback dialog
  • 6 coaching principles
  • Techniques to maximize your coaching results
  • Template to plan and execute a successful coaching dialog

Part III: Resilient Leadership

Learn, adapt, and thrive in the midst of setbacks and challenges

  • 5 principles of resilient leadership and tools to put these principles into practice
  • How people typically respond to adversity
  • The winner’s response to adversity – and a practical toolkit for getting there
  • How to anticipate and respond to risks and uncertainty
  • How to translate failure into opportunity
  • How to make resilience a daily habit
  • Stories and insights of how great leaders have practiced resilience

Upon completion of this program, you will earn two credits towards a Certificate with select alumni and tuition benefits. Learn more.


This program takes you on a 12-week journey to acquiring mastery over a personal leadership competency.

You will receive:

  • 12 weeks duration
  • 3 hours per week
  • Self-paced, high-quality, bite-sized video lectures
  • Online reflections and discussion
  • Opportunity to interact with a global community of executive participants
  • Learn anytime, anywhere with Mentora’s proprietary digital learning platform, available on both web and mobile
  • Digitally-verified Certificate of Participation from Columbia Business School Executive Education and Mentora
  • Access to the Mentora toolkit – tools, templates, and frameworks


Driving Performance and Change (Online) is based on Mentora’s scientific learning system, integrating breakthrough research in psychology, neuroscience, behavioral economics, sociology, medicine and psychotherapy, a rigorous study of great leaders and organizations, and a practical toolkit to drive tangible improvement in your personal leadership skills.

For a complete program schedule, please download the agenda.


The Driving Performance and Change (Online) program is designed for executives of all levels who are looking to grow their people's capabilities and character, and grow their own self as well.

Typical Participant Mix

Geographic Spread

Years of Management Experience

Job Function



Columbia Business School alumni and up to four of their colleagues are eligible for a 25 percent tuition benefit for this program. More on the Alumni Tuition Benefit.

What recent participants are saying about the program:

"I have benefited significantly from the training this program has given me on how to coach. I have recently applied these coaching principles to an individual on my team, and I have noticed a positive change in behavior as a result of my coaching. I have found that she has far more determination to do well than I initially realized. She has been more centered and engaged once I have started coaching her, and the quality of her output has improved substantially."
  – Diana Fox, Senior Associate, Leading Executive Search Firm

"Prof. WadhwaÕs teaching on how to inspire, influence, coach, and change others were some of the most impactful classes I have ever taken. They gave me a set of tools that I could use immediately, both at a professional and personal level. I have found the practical application of these classes to be amazingly long-lasting, and have achieved concrete results in shaping the behavior of others."
  – Nina Bratfalean, Marketing Manager, BMW Group, Romania

"I really enjoyed the concepts and science about growth and the various techniques of change leadership that were taught in this program. For me, the discussion on techniques, deliberate practice, and impact of your environment gave entirely new insights that were at the same time very practical."
  – Laura Miller, IM Program Manager, GE Power

"I got valuable learnings from this program, e.g. that every change is possible if you have the right strategy and tools for it, and that taking small steps can lead to a big change. The stories about great leaders in the modules made me feel confident that this is the right way to go. I also really liked the fact that I could watch the videos and work through the modules at my own pace without any stress, in a safe environment. It was very helpful to read opinions of other program members about different topics, and it was surprising and comforting to see how many people think the same way I do."
  – Gertrud Wittner, SC Finance Manager, ES EMEA

"Prof. Wadhwa's down-to-earth behavior and simplicity really resonated with me. The materials were thoughtfully selected, focused, and relevant.The various techniques and tips that were shared in the program were explained in a simple manner, which was easy to follow and very impactful. I'm excited to put the learnings into practice immediately. This class was an investment in which time and money were well spent, and I highly recommend this class for anyone interested in honing their feedback, coaching and leadership skills."
  – Sandanakrishnan Chandravernan, Project Manager, GE Healthcare


Hitendra Wadhwa, Faculty Director
Professor of Professional Practice

Hitendra Wadhwa is a professor of Practice at Columbia Business School and the founder of Mentora, the Institute for Life and Leadership. He teaches Columbia's most popular MBA leadership class on Personal Leadership & Success. He also teaches MBA and Executive Education programs on Driving Strategic Impact and Leading from the Inside Out and has received the Executive MBA Commitment to Excellence Award, the Dean's Award for Teaching Excellence, and the Columbia Marketing Association Award for the Most Dynamic and Engaging Professor.

Professor Wadhwa's widely acclaimed research and teaching on leadership have been covered by Inc., Forbes, Fortune, Psychology Today, BBC World Service, Financial Times, and Wall Street Journal. Mentora is at the forefront of the new science of Personal Leadership, training executives in how to achieve ever-growing Outer Impact through ever-deepening Inner Mastery. Through its digital learning platform, Mentora has created a pocket “flight simulator” for leadership that helps learners gain mastery in a wide range of leadership skills through micro-practice and feedback. His clients include SAP, Pfizer, Tata Group, Ericsson, GE, Kraft Heinz, American Express, Microsoft, Siemens, and Morgan Stanley.

In the past, Professor Wadhwa was a consultant at McKinsey & Company and the CEO/founder of a Silicon Valley start-up, Paramark, which was twice recognized as a Top-100 Internet technology company by Technologic Partners/Venture Wire. He received his MBA and PhD in Management Science from the Sloan School at MIT, and his BA (Honors in Mathematics) from St. Stephens College, University of Delhi, where he graduated top of his class.


Do you have questions about our online programs? Please review our commonly asked questions on our online programs FAQs page.