Persuasion: Influencing Without Authority

Date  
May 18–20, 2020 $6,550
Sep 22–24, 2020 $6,550
Dec 7–9, 2020 $6,550
	Christine  Tom
Contact
Christine Tom
Assistant Director, Learning Solutions
+1 212-851-2505
christine.tom@gsb.columbia.edu
Location
Columbia University Campus
New York City 
Plan your stay

"This course offered a collaboration of tier one industry senior leaders working to learn, understand, and apply the principles of persuasion. I leave this course armed with an extensive toolkit to influence in all directions, internally and externally."
– Program Participant J.R. Edwards, National Business Manager at Mars Inc.

Faculty director Bob Bontempo discusses the program’s persuasion exercises and feedback sessions.

At a time when leadership requires less emphasis on giving orders and more of a focus on building consensus, personal persuasiveness and the ability to negotiate effectively have become critical skills for success.

Drawing on sound psychological research, Persuasion: Influencing Without Authority covers the range of interpersonal and intergroup persuasion challenges, from one-on-one negotiations to driving change in an organization's culture. The focus is on practical skills and immediate application to participants' real-world challenges.

For a complete program schedule download the agenda.

Persuasion vs. Negotiation

Are you looking to complement your persuasion skills with expert negotiation skills? In these short videos, the program's faculty director Bob Bontempo explains why persuasion and negotiation are different sets of behaviors but with two complementary skill sets, and a past participant explains his need for both skills in his role.

View Professor Bontempo's program on Negotiation Strategies: Creating and Maximizing Value.

Please Contact Us

Please contact our Learning Solutions Specialists at 212-854-3395 for a personal conversation to learn more.

IMPACT

Benefits in the Current Context

"Technical skills are what poker players call 'table stakes,' the minimum currency one needs to 'get into the game.' But later on, we find that it is an executive's softer skills that determine their ability to create value, drive change, and build institutions.

"The current round of economic turmoil means that certain organizational responses are inevitable. Mastery of the softer interpersonal skills is what will separate those who merely survive these changes from those who will thrive and grow as leaders."
–Robert Bontempo, faculty director

Summary of Benefits

  • Develop an awareness of a wide range of persuasive styles
  • Learn the distinction between persuasion and negotiation, and when to use each
  • Learn how to analyze the type of person you’re dealing with, and how to customize your communication for maximum effect
  • Recognize different types of organizational power, and how and when to use each

Special Features

  • Participants receive their own personal videotape analysis of persuasive communication
  • Participants utilize a personal case application
  • Participants are given an individual assessment of their social style

Upon completion of this program, you will earn three days towards a Certificate with select alumni and tuition benefits. Learn more.

PROGRAM STRUCTURE

Participants are provided a number of readings in the psychology of persuasion and attitude change prior to the program. During the program, participants apply the techniques to a personal case, are provided an individual assessment of their social style, and receive a videotape analysis of their persuasive communication.

Over the three days, participants have several opportunities for immediate feedback on their persuasion techniques. At the conclusion of the program, participants take with them a personalized persuasion "toolkit."

Sample Session Titles

  • The Full Range of Persuasion Tactics
  • Persuasion vs. Negotiation
  • Six Tools of Social Influence
  • Bosses, Peers, and Subordinates: A Behavioral Styles Assessment
  • Four Ways to Change Minds
  • Persuasion vs. Motivation
  • Persuading One on One, Small Groups, and Large Organizations

For a complete program schedule download the agenda.

PARTICIPANT PROFILE & TESTIMONIALS

Persuasion: Influencing Without Authority is designed for all levels of executives. This program is especially suitable for those who find they need to be more effective building consensus and influencing those over whom they do not have formal authority.

Executives who need to promote their agenda in an atmosphere that does not permit giving orders, who need to "manage up," and those who need to drive change, both one on one and across organizational boundaries will also benefit from this program.

Alumni and up to four of their colleagues are eligible for a 25 percent tuition benefit for programs lasting up to seven days. More on the Alumni Tuition Benefit.

Typical Participant Mix

Geographic Spread

Years of Management Experience

Job Function

Industry

 

Hear from Past Participants:

 

FACULTY

Robert N. Bontempo, Faculty Director
Adjunct Professor of Business
Faculty Member, Executive Education

Robert N. Bontempo is a leading advisor to senior executives worldwide. He advises on the leadership of organizational change and the implementation of business strategy to such companies as Goldman Sachs, Citibank, ExxonMobil, General Electric, Sony, Boeing, Glaxo-Welcome, NASA, and Deloitte & Touche, as well as government and ministry officials from The World Bank and The United Nations. He has served on the board of directors of the Michael Baker Corporation, an energy services and engineering firm with operations worldwide, since 1997.

Bontempo’s research on the role leadership plays in the effectiveness of global organizations has been published in journals in Europe, Asia, and the US. His perspectives on management have been featured in the New York Times, Wall Street Journal, and The Economist, as well as network news broadcasts. He is also a consulting editor for the Journal of Cross-Cultural Psychology. Bontempo’s recent research on international comparative management involves cultural factors in international negotiations and international differences in risk perception.

The winner of the 1994 Singhvi Prize for Scholarship in the Classroom, Bontempo teaches executives and students at Columbia Business School.

Along with Professor Bontempo, additional Columbia Business School faculty contribute to and teach in the program.

* Program location may vary. While the majority of our programs run on campus, some programs may run off campus in New York City.