Enough with All the Extra Fees. Just Tell Me How Much I’m Really Paying

Published in The Los Angeles Times Featuring Vicki Morwitz

Shoves, Brawls and Shouts: Welcome to Costco’s Opening Day in China

Published in The Washington Post Featuring Mark Cohen

The 117-Year Rise and Fall of JCPenney, One of America's Largest Department Stores

Published in Business Insider Featuring Mark Cohen

Welcome to McDonald’s. Would You Like a Podcast with Those Fries?

Published in The New York Times Featuring Matthew Quint

American Consumers Are Holding up the Global Economy. But for How Long?

Published in The Washington Post Featuring Mark Cohen

Tiffany & Co. Launches Men’s Line, Hoping Diamonds Are a Dude’s Best Friend

Published in The Washington Post Featuring Mark Cohen

Why Entrepreneurs Should Use 360 Degree Market Research

Published in Forbes Featuring Kamel Jedidi, Robert Morais

Retail Sales Up, Retail Stores Down

Published in Marketplace Radio Featuring Mark Cohen

Kohl’s Will Now Return Your Amazon Packages for Free

Published in The Washington post Featuring Mark Cohen

Ketchup Tries to Keep up with Changing Tastes

Published in Marketplace Radio Featuring Rita McGrath