Galinsky, Adam, D. Gilin, and W. Maddux. "Using both your head and your heart: The role of perspective taking and empathy in resolving social conflict." In The Psychology of Social Conflict and Aggression, 103-118. Ed. Joseph P. Forgas, Arie W. Kruglanski, and Kipling D. Williams. New York: Psychology Press, 2011.
Each author name for a Columbia Business School faculty member is linked to a faculty research page, which lists additional publications by that faculty member.
Each topic is linked to an index of publications on that topic.