This case study of Netscape was written by Professor Rajeev Kohli to stimulate class discussion rather than to illustrate either effective or ineffective handling of an administrative situation.
Kohli, Rajeev. Mosaic Communications: The Beginning of Netscape. New York: Columbia Business School, 2000.
Each author name for a Columbia Business School faculty member is linked to a faculty research page, which lists additional publications by that faculty member.
Each topic is linked to an index of publications on that topic.