The Price of Friendship: When, Why, and How Relational Norms Guide Social Exchange Behavior
Abstract
This article critically examines McGraw and Tetlock's (2005) notion of relational framing and offers directions for future development of the conceptual model. I begin by discussing the inherent limitations of scenario studies and show how the emergence of attribution analysis in real interpersonal interactions may qualify the results obtained in these studies. I then discuss the norm consistency and social identity maintenance mechanisms proposed in the article and advance several alternative mediators of the phenomenon, including affect and anticipated interaction. I recommend experimental designs that could be used to isolate the role of the different mediators and suggest the incorporation of process measures. I end with a discussion of conditions under which relational framing may not matter and propose a research agenda for consumer researchers interested in building on the solid foundation laid by McGraw and Tetlock.
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Citation
Johar, Gita. "The Price of Friendship: When, Why, and How Relational Norms Guide Social Exchange Behavior." Journal of Consumer Psychology 15, no. 1 (2005): 22-27.
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