Abstract

The powerful are often oblivious to their impact. Holding power, as my research shows, reduces one’s capacity to appreciate how one’s words and gestures may affect others. As I studied power and reflected on my own experiences, I realized that three types of communications become amplified by power: direct communication, silence and ambiguity.

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Citation

Galinsky, Adam. "When you're in charge, your whisper may feel like a shout." New York Times, August 15, 2015.

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