This special issue of Production and Operations Management offers a sample of ongoing research that focuses currently on the services industries. The articles selected cover a spectrum of application areas as well as methodologies.
Apte, Uday, Costis Maglaras, and Michael Pinedo. "Operations in the service industries: Introduction to the special issue." Production and Operations Management 17, no. 3 (2008): 235-237.
Each author name for a Columbia Business School faculty member is linked to a faculty research page, which lists additional publications by that faculty member.
Each topic is linked to an index of publications on that topic.