Availabilities | Walk-ins | Appointment Length | Waiting Time | Phone/E-mail Appointments | I live in ___, can I still come to your center? | Do I need to be in business? | Legal Services | Non-Profits | Spanish | Industry Expertise
What are the days and times available for an appointment?
All of our appointments are scheduled Monday through Thursday between 9am and 5pm.
Do you accept walk-in appointments?
As our advisors' schedules are filled weeks in advance, walk-in appointments are not permitted.
How long is the initial appointment with my advisor?
Initial appointments are always scheduled for an hour and a half. Whether or not the meeting actually lasts that long depends on the type of business and the nature of the assistance requested.
What is the typical waiting time for an appointment at your center?
Once we receive your initial Request for Counseling, you can usually expect to have an appointment within two to three weeks. This time tends to vary depending on the month as well as on the prior commitments of our advisors.
Can appointments be conducted over the phone/e-mail?
The initial appointment with your advisor must be in-person. There are forms that must be completed and signed before our center is able to assist your business. Moreover, we find that a face-to-face discussion leads to a better entrepreneur-advisor relationship and is many times more efficient and productive than successive phone calls or emails. After the initial appointment, however, you are able to request telephone/digital meetings.
I live in _______. Can I still come to your center?
We are able to help any entrepreneurial endeavor that either 1) has a primary center/headquarters in New York City or 2) conducts the majority of its business in New York City. Please note, however, that our center is one of 900 SBDCs located in the United States, and one of 24 located in the state of New York. As each center provides more or less the same services, choosing an SBDC closer to your residence would simply be a matter of convenience.
Do I have to be in business to meet with an advisor?
Not necessarily, though we do request that you demonstrate a certain degree of preparation beforehand. This may be in the form of a business plan, prior industry knowledge, certifications, previous entrepreneurial experience, a minimum viable product, etc.
Does your center offer legal services?
At this time our center is unable to offer legal advice. We do, however, have a strong partnership with Start Small, Think Big, which provides small business entrepreneurs with pro-bono legal services. Inquiries concerning these services should be directed to their center.
Can your center help my non-profit?
Due to the constitution of our center, we are only able to assist for-profit ventures. For comparable assistance for non-profits, we usually recommend reaching out to either the Nonprofit Coordinating Committee of New York, Inc. or the Community Resource Exchange.
Do you offer counseling in Spanish?
Yes, we do. Please request this in your initial inquiry to our center.
I am trying to start a(n) _______ business and need an expert in _______. Can your center help?
Our business advisors have wide ranges of experience and will be able to help with the vast majority of your needs and concerns. If, however, you require an expert in a particular industry (ex. mechanics, information technology, food chemistry, etc.), they can attempt to pair you with a partner we've worked with in the past or request relevant information for you through our Research Network.