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Melissa Raso graduated with an MBA, Beta Gamma Sigma, from Columbia Business School, and a BS, magna cum laude, from Georgetown University, where she was elected to the Phi Beta Kappa Society.
Before earning her MBA, Ms. Raso leveraged her knowledge and fluency in several European cultures and languages for three years as an international marketing manager for the Plaza Hotel in New York.
While earning her Columbia MBA, Ms. Raso began her career at American Express. During her seven years there, she worked across key business areas such as acquisition, customer focused sales (CFS) and membership consulting services (MCS), all within the Consumer Card Services Group. Among other accomplishments, she helped grow American Express’ business by leading a team that helped to transform the MCS business from an account closure capability into a retention capability that preserved cardmember relationships, and she helped grow the CFS business to increase sales and maintain high customer satisfaction levels by improving the product portfolio mix and facilitating a transition of the service centers to a “sales and service” culture.
Ms. Raso served as a trustee of All Souls School in New York City for six years, notably as secretary of the board for her entire tenure. She was part of the search committee when the founding director retired after 27 years and led a sub-committee as part of the School’s accreditation with the New York State Association of Independent Schools. In addition, she served as president of the Parents Association for two years and supported the Parents Association in numerous chair roles including as benefit chair.
Ms. Raso is an admissions associate at the Brearley School, which her two children attend, in New York City and is actively involved in the Parents’ Association (PA). Most recently she served for two years as the communications officer of the PA Board, and she is currently co-editor of Brearley's monthly e-newsletter jointly published by the school and the PA.